Last updated: 6 August 2026

This Payment Policy applies to purchases made from WheelWork Customs Pty Ltd, trading as WheelWorkCustoms, through wheelworkcustoms.com.

Business details

Legal entity: WheelWork Customs Pty Ltd
Trading name: WheelWorkCustoms
ABN 66 691 875 877
ACN 691 875 877
Email: support@wheelworkcustoms.com
Phone: +61 452 075 678

Currency and order total

Prices are displayed in Australian dollars unless another currency is clearly shown. The final amount payable, including any applicable taxes, delivery charges, discounts and other disclosed charges, is shown at checkout before you place the order.

Payment methods

The payment methods currently available are displayed at checkout. Availability may depend on the customer’s location, order value and the payment provider. We do not guarantee that every payment method will be available for every order.

Payment authorisation

By submitting an order, you authorise the selected payment provider to charge the amount shown at checkout. An order is not accepted merely because payment details have been submitted. We may decline or cancel an order where payment is not authorised, information cannot be verified, the product is unavailable, the price is clearly incorrect, or fraud or unauthorised activity is reasonably suspected.

Deposits and custom orders

A deposit applies only where the product page, written quotation or checkout clearly states that a deposit is required. Before payment, we will disclose the deposit amount, remaining balance, payment schedule and material cancellation conditions. Production does not begin until the required payment and written specification approval have been received.

Failed, reversed and disputed payments

If a payment fails or is reversed, we may pause fulfilment and contact you for an alternative payment method. Please contact us before initiating a payment dispute so that we can investigate the issue. Nothing in this paragraph limits any right to dispute an unauthorised or incorrect charge.

Refunds

Approved refunds are returned to the original payment method unless another method is required by law or agreed in writing. Refund timing is governed by our Returns, Refunds and Cancellations Policy and may also depend on the customer’s bank or payment provider.

Australian Consumer Law

Nothing in this policy excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

Contact

Questions about payments may be sent to support@wheelworkcustoms.com or made by phone on +61 452 075 678. Support hours are 9:00 am to 9:00 pm, seven days a week, Melbourne time.